Automate
Humanize automated interactionEngage
Deliver a better customer experienceFilter
Automate quality assurance of customer experience based on voice tonality, spoken and written words and facial expressionsMeasure
Automate inference of customer experience based on voice tonality, spoken and written words and facial expressionsManage customer satisfaction proactively through role-based targeted capabilities. Covers real-time and post interaction processes
(aka diminishing the downside risk)
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