360° AI EQ Customer Satisfaction Capabilities

Manage customer satisfaction proactively through role-based targeted capabilities. Covers real-time and post interaction processes
(aka diminishing the downside risk)

360° AI EQ Customer Decision Self-confidence

Boost customer self-confidence in the purchase of additional products and services
(aka boosting the upside potential)

“They’re not about customers’ perception of the brand; they’re about customers’ perception of themselves as a result of interacting with the brand.”

Gartner 2021

360° AI EQ Workforce Management

Addressing the workforce’s EQ gaps through AI-driven talent management solutions

360° AI EQ Persuasive Campaign

Combining emotional, behavioral and customer knowledge in customer outreach campaigns